PRIVACY POLICY

1. General information

The data controller is:
 F.H.U. „COMPLEX” Jarosław Tokarczyk,
 212 Lwowska Street, 33-300 Nowy Sącz,
 contact: kontakt@sklep.pkcomplex.pl

2. Scope of data processed

We process the data necessary to fulfil your order:

  • first name and surname,

  • delivery address,

  • telephone number,

  • email address,

  • payment details provided to the payment service provider (these are not stored by the Shop).

3. Objectives and legal basis

The data is processed for the following purposes:

  • fulfilment of the order – Article 6(1)(b) of the GDPR,

  • handling of complaints – Article 6(1)(c) of the GDPR,

  • customer contact – Article 6(1)(f) of the GDPR,

  • accounting purposes – Article 6(1)(c) of the GDPR.

4. Recipients of the data

Data may be transferred to:

  • courier companies,

  • the eService payment operator,

  • accountancy and IT firms working with the Seller.

5. Data retention period

  • data relating to orders – up to 5 years,

  • contact details – until the service is completed,

  • invoice details – in accordance with tax obligations.

6. Customer Rights

The customer has the right to:

  • access to data,

  • correction of data,

  • the erasure or restriction of processing,

  • objection to processing,

  • to lodge a complaint with the President of the UODO.

COOKIE POLICY

  1. The shop uses cookies that are essential for the website to function properly.

  2. Cookies may be used to:

  • shopping basket functions,

  • to maintain the user’s session,

  • visitor statistics (analytics).

  1. You can manage your cookies in your browser settings.

CONTRACT WITHDRAWAL FORM

 

CONTRACT WITHDRAWAL FORM

 

To:

F.H.U. „COMPLEX” Jarosław Tokarczyk

  1. 212 Lwowska Street

33-300 Nowy Sącz

kontakt@sklep.pkcomplex.pl

 

I/We(*) __________________________ hereby give notice of my/our(*) withdrawal from the contract for the sale of the following goods:

 

___________________________________________________________________

 

Date of purchase: _______________________

Consumer’s first name and surname: _______________________

Consumer’s address: ____________________________________________

 

Consumer’s signature (if the form is being sent in paper format)

_____________________________

 

Date: _______________________

 

(*) Delete as appropriate.